Malaysia’s broadband quality is below par, says Oxford study

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[Goh Yee Chung]

By Leslie Lau
Consultant Editor

KUALA LUMPUR, Oct 2 – Malaysia was ranked a poor 48 out of 66 countries for Internet broadband quality in a study conducted by Oxford University and sponsored by Cisco.

The global study on broadband quality conducted by Oxford’s Said Business School listed Malaysia among countries which had Internet speeds which were “below today’s applications threshold.”

Malaysia is listed in the same category but above countries like the United Arab Emirates, Philippines, Pakistan, Morocco, Vietnam and Indonesia. China, Malta, Brazil and Thailand are among countries just ahead of Malaysia in broadband quality but still in the same low category.

Countries like Singapore, Britain, Australia, Spain, Turkey and the Ukraine were listed above Malaysia as having Internet speeds “meeting needs of today’s applications.”

Switzerland, the United States, Russia, Taiwan and Hong Kong “comfortably enjoy today’s applications. Crucially, Korea, Japan, Sweden, Lithuania, Bulgaria, Latvia, Netherlands, Denmark and Romania were identified as countries with broadband speeds that were “ready for tomorrow.”

The study was conducted between May and July this year and Broadband Quality Scores (BQS) were awarded based on 24 million records sourced from speed tests.

A similar study conducted last year established that download speeds of 3.75 Mbps and upload of 1 Mbps was the quality requirement needed for today’s applications such as social networking, video steaming, video chatting and file sharing.

For what was classified as “tomorrow’s requirements” speeds of 11.25 Mbps for downloads and 5 Mbps for uploads was needed for visual networking, HD video streaming, consumer telepresence, large file sharing and HD IPTV applications.

According to the study, the research team had found that broadband quality was linked to social and economic benefits and that countries with high broadband quality have broadband on their national agenda.

In a statement earlier today, the DAP’s Lim Kit Siang described the study as confirmation of Malaysia’s unchecked plunge in international IT competitiveness.

“Internationally, broadband quality has moved from one of penetration, i.e. who had broadband connection and who did not, to broadband speed but Malaysia is till bogged down in the initial stage.

“Some six months ago, when Datuk Dr Rais Yatim was also appointed Communications Minister apart from his other portfolios of Information, Culture and Arts, I had called on him to give top priority to turn Malaysia into a broadband power, both in broadband penetration rate as well as in broadband speed if Malaysia is to enhance its competitiveness to take its rightful place in the global arena.

“I had asked what Malaysia’s national average broadband speed was, because nobody was talking about 2Mbps – we are lucky if we get 512 or 256kbps without disruption!”

Malaysians in selected areas will get access to high-speed broadband only by the first quarter of next year.

Residents of Taman Tun Dr Ismail, Bangsar, both in Kuala Lumpur, Subang Jaya and Shah Alam have been promised broadband speeds of 10 Mbps and above under the High-Speed Broadband (HSBB) project.

Residents in high-worth economic zones such as the rest of the Klang Valley and Iskandar Malaysia are expected to get the service later with 1.3 million households expected to have access by 2012.

The HSBB project is a public-private partnership between Telekom Malaysia and the government. Telekom is expected to invest RM8.9 billion of its own funds while the government will put in RM2.4 billion.

Telekom has so far claimed RM290 million from the government for work done.

Malaysia currently lags behind advanced countries in terms of quality and affordability of its broadband offerings, which has been confirmed by the Oxford University study.

While some countries such as Japan, Hong Kong, South Korea, Sweden and Finland have been enjoying speeds up to 100 Mbps for several years now, most Malaysian still make do with speeds of 1 Mbps or less.

Recently, Singapore, China and Australia have also upped the stakes in this strategic sector and announced massive initiatives to wire up their countries with fibre optics.

[Lubong Mat]

tak pastilah samada ini sahih atau pun tidak.....saya ada ramai kawan kat Canada , Europa dan Amerika Selatan....kerap kali mereka complain yang internet dan service broadband mereka kerap terganggu dan ada sampai berjam-jam sehari......sesetengah kawan saya kata mereka lebih gemar gunakan internet service diperpustakaan awam mereka dari menggunakan internet atau broadband dirumah.....tetapi saya boleh katakan saya tiada masalah ngan service broadband kita....download pun laju dan browser pun dapat capaian cepat...

[Mohd Nazri Bin Musuhin]

kawan saya di korea ckp intrnet di sn memg mantap...

[Duane Anak Reggie]

Bab ini saya sangat setuju ...  (untuk streamyx)

[Mohd Nuruzzaman]

Sapa Oxford untuk membuat kajian broadband kita terlalu rendah speed?

Tak kisahlah Malaysia nak guna 3 Mbps ke, yang penting capaian untuk berinternet dan memperoleh maklumat itu yang menjadi persoalan pokoknya. Mereka hanya tahu mengkritik, tetapi tidak tahu untuk menambahbaik perkhidmatan Internet dan Broadband amnya di Malaysia ini.

[Duane Anak Reggie]

Kita tak tahu sebenarnya apa yang dimaksudkan oleh Oxford.  jangan kita sebarang menghentam pihak luar.  Seharusnya kita harus tahu dan ambil ikhtibar daripada apa2 komen daripada pihak luar (baik mahupun yang buruk).  Kerajaan juga seharusnya menggunakan komen2 ini untuk memajukan infrastruktur capaian internet.

So, just be positive about it. 

[Mohd Nuruzzaman]

Kita tak tahu sebenarnya apa yang dimaksudkan oleh Oxford.  jangan kita sebarang menghentam pihak luar.  Seharusnya kita harus tahu dan ambil ikhtibar daripada apa2 komen daripada pihak luar (baik mahupun yang buruk).  Kerajaan juga seharusnya menggunakan komen2 ini untuk memajukan infrastruktur capaian internet.

So, just be positive about it. 

Diorang ni terlalu rajin buat kajian sebenarnya, dan semua yang diutarakan semuanya menghentam negara orang lain. Contohnya Sawit Malaysia yang dikatakan membunuh orang utan lah, apalah ....

[Samuel Iwat]

Hi all,

I am not sure about the report. I did not read until the end but its about Malaysia's broadband service, right? I have been using the broadband even since streamyx by TM was born. Other providers joined the band later. One thing that I realized is that each time a new package is introduced, its ealier package was "made slow","hidden out-phasing". May it be streamyx or celcom broadband services they are the same. Those figures given were infact "maximum speed". Test your download or upload speed and you will know what I mean.

I salute those who carry out research on us. As a saying goes, "there is some degree of truth in every critisicm". Adopting a positive approach is the way towards critisicm should be the way forward.

Cheers.

[Duane Anak Reggie]

Diorang ni terlalu rajin buat kajian sebenarnya, dan semua yang diutarakan semuanya menghentam negara orang lain. Contohnya Sawit Malaysia yang dikatakan membunuh orang utan lah, apalah ....

Saya sebenarnya dari segi kesihatan cuba mengelak minyak sawit ... 

I salute those who carry out research on us. As a saying goes, "there is some degree of truth in every critisicm". Adopting a positive approach is the way towards critisicm should be the way forward.

As I said earlier on, let the government work out a way to improve our internet infrastructure not just to improve the speed ... but most importantly, allowing internet access to every corner of the country

[Wan Abdullah B. Wan Abdul Hamid]

Agreed

[Mohd Nazri Bin Musuhin]

so internet service provider in Malaysia should improve their services...

[Martin Frank Goel]

RM 68 per month...EDGE saja ..tiada 3G...ada 3G pun adakalanya slow...3G biasanya ada di bandar besar saja..

[Azrein Bin Haji Julaihi]

Biasalah tu, negara kita ni sedang membangun. Nanti ok la internet tu. Bila?..... kena sabar lah.

[Jason Yeoh]

Kalau ikut realiti sometimes memang betul kuALITI internet kita below par. Sebagai pelanggan streamyx, secara teori kalau kita langgan 1mbps servis, download rate pun kalau boleh pun mesti up to 1 mbps or menghampiri. Tapi secara realiti download speed tertinggi yang pernah saya dapat pun sekitar 150kbps. Tapi I'm positively believe that the quality will improve if ISP kita bersaing seperti telco, bukan setakat dimonopoli oleh TM shaja.

[Abd Rahman]

Inilah realiti yang terpaksa kita terima tentang kualiti broadband yang kita gunakan. Daripada tidak ada lebih baik ada dan dapat juga digunakan untuk melayari engkabang ini.

[Jame Anap]

RM 68 per month...EDGE saja ..tiada 3G...ada 3G pun adakalanya slow...3G biasanya ada di bandar besar saja..

Tidak apa tu cikgu, edge slow pun boleh juga guna. Kalau dibandar, memang  3G kuat. Tak perlu kita pertikaikan, mungkin kritikan ini boleh dijadikan inisiatif kerajaan memajukan bidang ICT negara kita. Terima kasih.

[Mohd Nazri Bin Musuhin]

can we get something from this???
http://forum.lowyat.net/topic/1098380

[Siti Khatizah]

By Leslie Lau
Consultant Editor

KUALA LUMPUR, Oct 2 – Malaysia was ranked a poor 48 out of 66 countries for Internet broadband quality in a study conducted by Oxford University and sponsored by Cisco.
<Quoted Image Removed>
The global study on broadband quality conducted by Oxford’s Said Business School listed Malaysia among countries which had Internet speeds which were “below today’s applications threshold.”

Malaysia is listed in the same category but above countries like the United Arab Emirates, Philippines, Pakistan, Morocco, Vietnam and Indonesia. China, Malta, Brazil and Thailand are among countries just ahead of Malaysia in broadband quality but still in the same low category.

Countries like Singapore, Britain, Australia, Spain, Turkey and the Ukraine were listed above Malaysia as having Internet speeds “meeting needs of today’s applications.”

Switzerland, the United States, Russia, Taiwan and Hong Kong “comfortably enjoy today’s applications. Crucially, Korea, Japan, Sweden, Lithuania, Bulgaria, Latvia, Netherlands, Denmark and Romania were identified as countries with broadband speeds that were “ready for tomorrow.”

The study was conducted between May and July this year and Broadband Quality Scores (BQS) were awarded based on 24 million records sourced from speed tests.

A similar study conducted last year established that download speeds of 3.75 Mbps and upload of 1 Mbps was the quality requirement needed for today’s applications such as social networking, video steaming, video chatting and file sharing.

For what was classified as “tomorrow’s requirements” speeds of 11.25 Mbps for downloads and 5 Mbps for uploads was needed for visual networking, HD video streaming, consumer telepresence, large file sharing and HD IPTV applications.

According to the study, the research team had found that broadband quality was linked to social and economic benefits and that countries with high broadband quality have broadband on their national agenda.

In a statement earlier today, the DAP’s Lim Kit Siang described the study as confirmation of Malaysia’s unchecked plunge in international IT competitiveness.

“Internationally, broadband quality has moved from one of penetration, i.e. who had broadband connection and who did not, to broadband speed but Malaysia is till bogged down in the initial stage.

“Some six months ago, when Datuk Dr Rais Yatim was also appointed Communications Minister apart from his other portfolios of Information, Culture and Arts, I had called on him to give top priority to turn Malaysia into a broadband power, both in broadband penetration rate as well as in broadband speed if Malaysia is to enhance its competitiveness to take its rightful place in the global arena.

“I had asked what Malaysia’s national average broadband speed was, because nobody was talking about 2Mbps – we are lucky if we get 512 or 256kbps without disruption!”

Malaysians in selected areas will get access to high-speed broadband only by the first quarter of next year.

Residents of Taman Tun Dr Ismail, Bangsar, both in Kuala Lumpur, Subang Jaya and Shah Alam have been promised broadband speeds of 10 Mbps and above under the High-Speed Broadband (HSBB) project.

Residents in high-worth economic zones such as the rest of the Klang Valley and Iskandar Malaysia are expected to get the service later with 1.3 million households expected to have access by 2012.

The HSBB project is a public-private partnership between Telekom Malaysia and the government. Telekom is expected to invest RM8.9 billion of its own funds while the government will put in RM2.4 billion.

Telekom has so far claimed RM290 million from the government for work done.

Malaysia currently lags behind advanced countries in terms of quality and affordability of its broadband offerings, which has been confirmed by the Oxford University study.

While some countries such as Japan, Hong Kong, South Korea, Sweden and Finland have been enjoying speeds up to 100 Mbps for several years now, most Malaysian still make do with speeds of 1 Mbps or less.

Recently, Singapore, China and Australia have also upped the stakes in this strategic sector and announced massive initiatives to wire up their countries with fibre optics.<Quoted Image Removed>

well, for me this is so much true. Memang tahap efisiensi jalur lebar kita masih ditakuk rendah. mungkin, kajian ini boleh membantu pihak kementerian untuk mencari solusi yang terbaik memandangkan keperluan tersebut semakin tinggi di Malaysia.

*ambil kajian ini disudut positif.   

[Ting Pin An]

Malaysia’s broadband quality  should be improve

[Goh Yee Chung]

What is the moral of the story?
Maybe we dont let 1 company monopolize the market...

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