Information needed : How many non function PC in your lab.

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[Leander Lim]

Pn Kamisiah need some information about the non function PC in the computer lab. Please post how many PC non functioning in your school's computer lab and the date of reporting the problem.

[Jong Mei Sze]

Got one pC not function in SMK Bandar Sarikei. I report through email to DRBHICOM early of this year,  but until now no reply.

[rivelinodj]

SMK Selirik... all 41+2 workstation no problem except server. Already report 2 QSIT but no action/follow-up taken by them.

[Kho Ah Tau]

Got 10 pC + server not function in SMK PUSA. Already report but no action taken.

[Lee Jin Khoi]

I am still waiting for my teacher-in-charge to feedback to me. But I know that the school have made few reports, including fax to JPN, but no action taken. My teacher had called DRBHiCOM and they only said not to worry and those PCs reported will be still under warently eventhough after the expiring date. So we keep waiting..and wait..

[Yong Kai Man]

In SMK Bandar Bintangor PC lab, 5 monitor plus 4 CPU not functioning.  Server functioning but not been used because dunno how to set the network thru server.

Thank you for concerning. 

[Martin Dian]

Eh? Mr Lee, r u in SMK Batu Lintang or SMK Belaga? Cos your story sounds like mine. Hahaha! There are 13 malfunctioned PCs in our lab. Have been reported and the vendor came to check on February, they made a report and told us to wait for their next visit. They came again last July, check the same malfunctioned PCs again, made another report for the same malfunctioned PCs. Again, they told us to wait for their next visit. Heheh! I don't know what I can do about it anymore. Not even sure who to call to ask about the status.

[Lee Jin Khoi]

I dont know if the local service company for SMK Batu Lintang is the same as SMK Belaga or not, Martin. I met the service man few months ago and he told me his company is no more giving service to school cos of certain problems(ha ha). since then no one come for checking or service.
One good thing is I used the lab to conduct simple troubleshooting workshop for my teachers and my ICT students, since there are ready problem PCs and good PCs.
The server is there like Yong said. No course given to school on how to configure. Who should do the configuration? Teachers do not have a plot of time long enough to sit down to read and to learn how to configure the server unless they are being called away from schools for a day or two. Really focus to learn.

[Leander Lim]

My schools at least 4 pc with hardware problems (RAM and HDD) report early of the year until now (Some last year). Some people from GiTN and Qsit did came but only checking, also made report to them but never replace the hardware. They did fix some software/system problems.

[Habsah Ibrahim]

My school lab have 10 pc not functioning (hardware problem also - hdd, ram, power pack, cd rom drive). The ByTech did come to do PM last May but they did not repair the computers. They said another group of ByTech will come later to repair those computers. Until now they still haven't come. This week they will come to do PM again.

The best part of the story is that after they did the PM, I found out that 3 RAMs mising.

[Martin Dian]

Yea. I heard those cases before. In my brother's school, they technicians tried to run off with lcd projectors. Luckily the teacher in charge realised it in time and the school guard stopped them. When asked, they said they need to bring it back for repairs.

[Nasaruddin Bin Rahman]

SMK Luar Bandar Miri

How about Lab KDP(1996)? KO. Need to hapus kira.

Lab SchoolNet.Last week (Wednesday) repair by Qsit.
OK

[Habsah Ibrahim]

Yea. I heard those cases before. In my brother's school, they technicians tried to run off with lcd projectors. Luckily the teacher in charge realised it in time and the school guard stopped them. When asked, they said they need to bring it back for repairs.

Ayo...that's too bad. Luckily it can be saved. That's why I'm not so willing to let them come to the for PM. We have to be in the lab also to monitor them. But the problem is we still have to go to other classes for our p&p. Where got time to monitor them.

[Habsah Ibrahim]

SMK Luar Bandar Miri

How about Lab KDP(1996)? KO. Need to hapus kira.

Lab SchoolNet.Last week (Wednesday) repair by Qsit.
OK

 
     hihi.....those old computers need to hapus kira la...More than 10 years old already.

[Lee Jin Khoi]

My school also had a case with "RAM missing in action". Cant remember the ending story.
I would still prefer the "old time system" where schools do their own ICT repair and maintenance. With the new "system grant" for the kawalan kewangan in office. It should be Okey. With the old system, I can repair the school PCs in one week, can call the vendor whenever PC is down. Now, ....  wait lah.
The new system now has all the rules to "control" the contractor. The question is "Are these rules being implemented?". Where is the system of monitoring? PCs being down so long and not being repaired yet the school cannot spend money to repair them...

[Habsah Ibrahim]

Yup...agree with you Mr lee. The old system is much better. I can have all the 44 computers in the lab functioning well. With the money we can buy all the parts.

[Kamisiah Jair]

I really need help from my ICT teachers to get this info regarding the status of computers n others in ur school lab esp. those malfunctioning hardwares. We are trrying to collect data so that we can speak "louder" during a meeting. With the data we will try to show to THEM that immediate actions should be taken for the sake of our students' better future. Thank you.

[Habsah Ibrahim]

Okay....I will post the exact figure here next week after the By Technology Sdn Bhd. come for the Preventive Maintenance (PM) on our lab.

[Lee Jin Khoi]

I am still waiting for the answer from the teacher-in-charge. I can remember one of the ByTech people took one of the MIMOS system unit for repair. For MONTHS, still not returned. Last month one of them came but he said he would check with the office.  Till now still no news.
Case like this is very difficult to keep track. Teachers don't have the time for this. By rules, they have to replace one if they took one away. How do we implement this? Discuss.

[Martin Dian]

Guys, I have some things to ask. I'm confused with who is suppose to repair what.

1. Who is in charge of the computers in the lab?
2. Who is in charge of the projectors in the lab?
3. Who is in charge of the scanners in the lab?
4. Who is in charge of the printers in the lab?
5. Who is in charge of the networking in the lab (cables, face plates etc.)?

I'm asking all these because when I asked the techs who came to check on the computers in the lab, they said that they are not responsible for the projectors. How about for your schools? Which vendor is in charge for which item? Are they the same?

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